Curriculum Vitae
Dr CHUNG Yuen Kay, Adjunct Associate Professor at the National University of Singapore Business School’s Department of Management and Organisation, as well as an independent researcher/trainer/consultant, is a sociologist by training, and obtained her MA (Distinction) from the University of Manchester, and her PhD from the National University of Singapore.
She was Senior Vice-President, Head of Learning and Development, Citigroup Private Bank, Asia-Pacific, in 2006 and 2007. Prior to that, she was a lecturer at the National University of Singapore Business School from 1996, and Head of the Human Resource Management (Teaching) Unit from 2002 to 2004.
As Head of Learning and Development in Citigroup Private Bank, Yuen Kay led the team in the design, development and delivery of training programs for the bank’s employees. She was also involved in development projects such as mentoring, career management and 360 feedback. Yuen Kay trained on a range of topics including leadership development, coaching and performance management, emotional and cultural intelligence in client interactions and interpersonal effectiveness.
While in NUS, she designed and taught courses in human resource management, organizational behavior, applied psychology and managing cultural diversity. She has researched and published journal articles, book chapters, conference papers and case studies in the areas of diversity management, women and work, qualitative research methods and trade unions. Her most recent research was on wage restructuring in Singapore companies.
Currently, Yuen Kay provides customized training in leadership development, cross-cultural management, emotional intelligence, whole-brain thinking, self-management, human resource management, and organizational culture and values. She also teaches a block seminar on ‘Managing Plurality’ for the CEMS MIM (Masters in International Management) course in the Business School.
She has consulted/trained for NGOs and companies in the public and the private sectors, locally and internationally, including the Singapore Armed Forces, the National Trade Union Congress, Asia Pacific Development Centre, AP Moller-Maersk, Bax Global, DHL Supply Chain, Elf Aquitaine, List AG, Nestle, Nokia Siemens Network, Reckitt Benckiser, Sime Darby, Universitas 21, The Conference Board (New York), the Royal Civil Service Commission (Bhutan), and the Commercial Bank of Ceylon (Sri Lanka). She was instructor and Program Director for the Business School Office of Executive Education’s Strategic Human Resource Management Program from 2003 to 2005. Within NUS, she has also consulted for the NUS Library and NUS Enterprise.
Aside from Singapore, Yuen Kay has also conducted training in Australia, Bhutan, China, Hong Kong, India, Korea, Malaysia, Sri Lanka and Thailand. Yuen Kay trains primarily in English, but supplements with Cantonese or Mandarin, where necessary.
Yuen Kay is also a certified practitioner of the HBDITM (Hermann Brain Dominance Instrument, a thinking styles assessment tool), DISC, and the Profilor, a 360 instrument. She is a Member of the Editorial Advisory Board of Women’s Studies International Forum, an occasional reviewer for Asia Pacific Journal of Management, Asia Pacific Business Review, Asian Case Research Journal and the Southeast Asian Journal of Social Science, and a judge for the HRM Singapore Awards in ’04 and ’05.
She has previously worked in the public sector as well as for a non-governmental organisation. At other times in her life, she has also been a school teacher, a production operator and a waitress. |
